Family-run on Brownsville Road since 1987
The people who show up at your door.
Nine technicians, two people in the office, and one family name on the trucks.
Most of our work comes from people we’ve worked for before, and their neighbors.
Frank Novak got his master plumber’s license in 1986 and opened the shop a year later with one van. He spent the next thirty years fixing boilers in Carrick row houses, chasing leaks in Mt. Lebanon basements and training apprentices who still work here.
His daughter Dana took over in 2016. She added heating and cooling, put the prices in writing and kept the rest the same: answer the phone, show up when we say, and fix it properly the first time.
1987First call, a frozen pipe in Carrick
11People on staff
4,000+Calls a year
What you can count on.
A two-hour window
And a text with your technician’s name and photo when they’re on the way.
A clean house
Shoe covers on, drop cloths down, and we take the old parts and packaging with us.
The price first
In writing, before any work. If we find something else, we stop and ask.
The old part, shown
You see what failed and why. Keep it if you want.
Our own employees
Background-checked, trained here, and paid by the hour, not by what they sell.
A year’s warranty
On all our labor. If a repair fails, we come back and fix it at no charge.
Some of the crew.
Every plumber here holds a county license. Every HVAC technician is EPA 608 certified.
Dana Novak
Runs the company and still takes the hardest boiler calls herself.
Frank Novak
Started the company in 1987. Retired from night calls, not from checking our work.
Marcus Hill
Furnaces, boilers and central air. Fourteen years with us.
Tony Kowalski
Water heaters, drains and the leaks nobody else could find.
Luis Ortega
Third-year apprentice, usually on repiping and water heater jobs.
Jess Moran
The voice on the phone. Books your visit and tracks down parts.
Licensed, registered and insured.
- Allegheny County master plumber license
- Pennsylvania Home Improvement Contractor registration
- EPA 608 certified HVAC technicians
- $2 million general liability insurance and workers’ comp
- We pull the permits, and we book the inspections
License and registration numbers are printed on every estimate and invoice.
Need us at the house?
Book a time online, or call and talk to the office.